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Frequently  Asked Questions

  • What is Impruling?
    A place where you can find an American English Conversation tutor (me—Joann!) to help you speak English better and gain more confidence as your English speaking skills improve.
  • Who is in Impruling?
    A Conversational English tutor from the USA named Joann. There is no one else, only Joann.
  • How are the sessions?
    Depending on your goals, we can have articles for pronunciation practice and discussion, videos or audio files for listening practice and discussion, or pure free conversation.
  • Where can I have sessions?
    Wherever works! I mainly use Skype and Whereby, but I can use Zoom, WhatsApp, KakaoTalk, and Microsoft Teams.
  • When can I have sessions?
    Session availabilities are between 8:00 – 16:00 (M – Th) 8:00 – 14:00 (Fridays) These times are in UTC -5! Sessions are 60 minutes long. You choose once, twice, or three times a week.
  • Why should I have Conversational English sessions with Joann?
    You will have a tutor who helped and improved the English-speaking skills of many adults since 2010. You will experience a tutor who is passionate about cultures, languages, and the betterment of her students. You will have sessions prepared just for you and your goals. With each session, you will understand other English speakers more and more—and they will understand you more and more, too.
  • Can I start my sessions package anytime in the month?
    Yes. If you pay for your package on 27. May, you have until 27. June to use all your sessions in your package.
  • How early can I book lessons with you?
    You can reserve lessons up to one month before. Example: It is May 9th. You can reserve all your lessons in May and June until June 9th.
  • After I book my lessons for the week, can I reschedule them?
    Yes. You can reschedule your lessons up to 24 hours before the new lesson time for free. If you reschedule your lesson 24 - 12 hours before the new lesson time, you pay half price. If you reschedule < 12 hours before the new lesson time, you pay full price.
  • I need to cancel a lesson. What can I do?
    Tell me as soon as possible. If you cancel a lesson > 24 hours before the lesson time --> full refund 12 - 24 hours before the lesson time --> half refund < 12 hours before the lesson time --> no refund
  • I have an emergency. What can I do?
    I invite you to tell me your emergency. Sometimes, life happens. Let's find a solution together.
  • How much are the sessions?
    All prices are in USD The 30-minute consultation is free. The 60-minute session ... once a week = $30 per session ($120 for 4 sessions per month) twice a week = $27.50 per session ($220 for 8 sessions per month) three times a week = $25 per session ($300 for 12 sessions per month)
  • How can I pay for the sessions?
    Credit cards PayPal Apple Pay
  • Does my monthly package start when I pay or at my 1st session?
    When you pay. If you pay on 22. May, you can have your sessions whenever you want between 22. May - 22. June.
  • I have other payment questions.
    Feel free to ask me your questions in the contact form below, or my email at contact@impruling.com.
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